BookWhen vs Canlyo: In-Depth Comparison for Dog Training Centers

Comparison
10 min read

BookWhen vs Canlyo

This article compares two ways of taking class bookings for a dog training center: Canlyo and BookWhen. Both let people reserve a place in a class from a link you share. They are not, however, the same kind of product, and the honest version of this comparison is less about features than about what each one is trying to be.

Canlyo is a dedicated platform linking dog owners to dog training centers and courses, providing a free app for handlers and a comprehensive platform for centers, schools, and trainers across every discipline. Developed by seasoned dog sports competitors who comprehend the unique difficulties of managing a dog training center.

BookWhen is a general-purpose online booking system for events, classes and activities. It gives you a hosted, customisable booking page (or a snippet to embed in your own site), takes payment through Stripe, PayPal or WorldPay, and handles waiting lists, custom booking forms and a class register — for yoga studios, workshops, schools and dog trainers alike.

TL;DR

Cost Comparison

The two price on different units, which is the thing to understand before comparing any numbers. Canlyo charges for the classes you run. BookWhen charges for the bookings you take. A class of eight is one class in Canlyo and eight bookings in BookWhen.

FeatureCanlyoBookWhen
PricingPuppy: €8.99/month (16 classes/month)
Pro: €16.99/month (32 classes/month)
Championship: €29.99/month (unlimited classes)
Free: €0 (50 bookings/month, free events only, one booking page)
Lite: €12 (300/month)
Standard: €19 (800/month)
Plus: €39 (1,800/month)
Enterprise: custom
Testing Phase60 days free trial, no credit card required14 days free trial, no credit card required
Payment StructureMonthly or annual subscription (around 20% off annually)Monthly or annual subscription (listed prices exclude VAT)
Cost PredictabilityFixed monthly cost based on how many classes you runCost rises with how many people book

Run it against a real center. Four classes a week with eight dogs in each is roughly 17 classes and 136 bookings a month: Canlyo Pro at €16.99, BookWhen Lite at €12. Twenty classes a week is about 87 classes and 700 bookings: Canlyo Championship at €29.99, BookWhen Standard at €19.

BookWhen is cheaper on the booking line, and it stays cheaper at most volumes a training center will reach. The question is not which invoice is smaller — it is whether the booking line is the only line, because Canlyo is also the member records, the attendance history, the quota tracking, the member app and the network listing.

Feature Comparison

FunctionalityCanlyoBookWhen
Class Reservation✅ Tailored for dog sports✅ General class booking
Repeating Classes✅ One-click creation✅ Duplicate events feature
Automated Waitlists✅ Integrated✅ Integrated
Public Booking Page✅ One click, at app.canlyo.com/c/your-club✅ Hosted page, customisable branding
Embed in Your Own Website❌ Not yet✅ Code snippet for any site
Booking Without an Account✅ Name, email and dog✅ No login needed to book
Online Payments❌ Centers collect their own✅ Stripe, PayPal, WorldPay
Member Mobile Application✅ Free iOS and Android app⚠️ Mobile-first web, no native app
Several Dogs per Handler✅ Native support⚠️ Possible with custom fields
Class Quotas per Member✅ Tracked per member❌ Ticket-based, not quota-based
Attendance Tracking✅ Performance analytics❌ Basic register only
Communication Tailored for Dog Sports✅ Customized templates❌ Generic templates
Center Discovery✅ Listed in the Canlyo network❌ No directory — people need your link
Request for Membership✅ Integrated system⚠️ Manual process
Calendar Integration✅ Full scheduling✅ Google Calendar sync

Two of those rows deserve more than a tick.

Both let people book without an account. BookWhen's own help centre is explicit that you do not need to log in to complete a booking, with an optional password offered afterwards. Canlyo works the same way on a club's public page: name, email and dog, and a link arrives by email to manage or cancel the reservation. This is not a difference between the two products, and anyone who tells you otherwise is selling.

The difference is what happens after the booking. In BookWhen you have a booking record. In Canlyo you have a participant who has a dog, a level, a class quota and an attendance history, who can be invited into membership, and who can install a free app to see their next class. That is the whole gap in one sentence.

The Public Page, Since Both Have One

BookWhen's model is that your booking page is your booking page: hosted by them, branded by you, or embedded in a site you already run. It does that job well, and the embed snippet is something Canlyo does not offer today.

Canlyo's public club page works differently. You switch it on in the manager, pick a slug, and your center is live at app.canlyo.com/c/your-club with its profile, disciplines and real schedule — the same schedule you already manage, so it cannot drift out of date. The page is indexable, every class has its own shareable link, and members who sign in see your private classes as well as the public ones. It is included on every plan and works from the first day of the 60-day trial.

What BookWhen has no answer to is what sits behind that page. A Canlyo center is also listed in the network that dog owners browse in the free app, so people can find you without already holding your link. A BookWhen page is only ever as visible as the place you paste it.

Advantages and Disadvantages

Canlyo

Advantages:

  • ✅ Built for dog sports: Sport-specific features, terminology, and workflows
  • ✅ Multi-dog tracking: Native support for handlers with several dogs at different levels
  • ✅ Quotas, not just tickets: Sell and track class allowances per member
  • ✅ Member acquisition: Listed in the Canlyo network, so newcomers can find you
  • ✅ Public page included: One click, on every plan, from day one of the trial
  • ✅ Free member app: Dedicated iOS and Android apps for handlers
  • ✅ 60-day free trial: Extended trial period without credit card
  • ✅ Expert support: Team with dog sports domain knowledge

Drawbacks:

  • ❌ No online payments yet: Centers still collect their own money
  • ❌ No website embed: The public page is hosted by us, not dropped into yours
  • ❌ More expensive at most volumes: Higher than BookWhen on the booking line alone
  • ❌ No free tier: €8.99/month is the entry point
  • ❌ Dog sports focus: Not built for generic pet services

BookWhen

Advantages:

  • ✅ Free tier available: Up to 50 bookings/month at no cost, for free events
  • ✅ Cheaper at volume: Lower monthly cost than Canlyo at typical center sizes
  • ✅ Online payments built in: Stripe, PayPal and WorldPay, plus a pay-later option
  • ✅ Embeds anywhere: One snippet drops your schedule into an existing website
  • ✅ Custom booking forms: Per-event fields, waivers, attachments and marketing opt-ins
  • ✅ Quick setup: Genuinely running in an afternoon
  • ✅ Versatile: Works for any class, workshop or event, not only dog training

Drawbacks:

  • ❌ Generic system: No discipline-specific features, and no concept of a dog
  • ❌ No member discovery: Nobody finds you through BookWhen
  • ❌ No native app: Mobile-first web only, by their own description
  • ❌ Limited dog features: Several dogs per handler means custom fields and manual care
  • ❌ Basic tracking: A class register, not attendance history or skills progress
  • ❌ Narrow free tier: Free events only, one team member, one booking page

Suggested Use Cases

Canlyo

  1. Dog training centers and schools — the specialized features justify the difference in price
  2. Centers with multi-dog handlers — quotas and levels per dog, not per ticket
  3. Growing centers — the network puts you in front of owners who are not looking for you yet
  4. Competition-focused centers — progress and skill tracking a booking tool has no model for
  5. Multiple instructors — schedules, venues and registers across a whole team

BookWhen

  1. Very small or occasional operations — the free tier genuinely covers a workshop series
  2. Anyone who must take payment online today — the clearest single reason to choose it
  3. Centers with a website they like — the embed keeps people on your own domain
  4. Multi-activity venues — a generic system handles dogs, yoga and pottery equally well
  5. Simple ticketed classes — no quotas, no dogs, no member records to keep

Final Recommendation

For a dog training center that is running classes rather than selling tickets, Canlyo is the better long-term fit, and the 60-day free trial is long enough to find that out properly rather than to form an impression. For a small operation that wants a booking link and a card payment, BookWhen is the right tool, and there is no reason to talk you out of it.

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